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Manchester mirror damage claim with GREEN MOTION, QEEQ confirms GBP 825 payout approved

April 1, 2026Service Case

Ms. RENATA laswi (alias) is a British customer. She picked up a rental car in Manchester, UK in mid February for a one month trip, and the car was from GREEN MOTION. The return was also in Manchester. After the rental ended, she received a damage charge for a broken Read More

Reykjavik windshield crack claim with FAIRCAR, QEEQ helps secure payout in SGD

March 31, 2026Service Case

Mr. Makoto Lugo (alias) is a Singaporean traveler. He picked up his rental car in Reykjavik, Iceland on March 13 and planned to return it in the same city on March 20. The car was provided by FAIRCAR. The trip itself went as expected, but after the return he noticed Read More

Liberia Costa Rica rental with Amigo Rent A Car leads to damage claim and GBP 159 refunded with QEEQ support

March 31, 2026Service Case

\tMr. Andrew Silva Bonnet Pereira (alias) is a British customer. He planned a one way trip in Costa Rica. He picked up a Toyota Yaris from Amigo Rent A Car in Liberia, and returned it in San Jose about a week later, with both pickup and return in the morning.\tAfter Read More

Bangkok tire damage claim with YESAWAY, QEEQ confirms 3000 THB reimbursement through insurance

March 31, 2026Service Case

Mr. XIAOMING Marks (alias) is a Malaysian traveler. He picked up a Toyota Yaris Ativ in Bangkok on March 24 and planned to return it in Bangkok three days later in the evening. The car was provided by YESAWAY. The trip plan was clear, so he did not expect extra Read More

Christchurch New Zealand damage-claim paperwork delay with Apex, QEEQ clarifies AXA claim and protects the customer’s deductible

March 31, 2026Service Case

Mr. Raja Westfield (alias) is a Japanese customer who traveled in New Zealand. He picked up an Apex rental car in Christchurch around early March 2026, and returned it in the same city the next day. After the return, a damage case was reported and the insurer asked for the Read More

Honolulu USA forced upgrade fee dispute with Budget, QEEQ confirms USD 201 refund

March 10, 2026March 25, 2026Service Case

Mr. Jason Baker (alias) is a customer from Japan. He traveled on Oahu Island in Honolulu in the United States. He planned to pick up his rental car in the late afternoon near the end of December and return it in the morning at the start of January. The booking Read More

Merida Mexico pickup had no car at Budget, QEEQ secured a full refund after the price gap dispute

March 10, 2026March 25, 2026Service Case

Ms. Amber kehl (alias) is a customer from Mexico. She planned a family trip in Merida, Mexico and booked a Budget rental through QEEQ. Pickup was scheduled for the evening of December 25, 2025, with return in the early morning of January 1, 2026. She arrived at the counter expecting Read More

Enterprise pickup failure in Madrid leads to a refund, confirmed through QEEQ

March 10, 2026March 25, 2026Service Case

\tMr. Brian Jiricek (alias) is a customer from South Korea. He planned to pick up a rental car in Madrid, Spain on February 12, 2026, and return it in Seville later the same day. The booking was with Enterprise, and the plan was simple. Get the car in the morning, Read More

Newark extra charge dispute with Thrifty ends in a $441 refund after QEEQ follow up

March 10, 2026March 25, 2026Service Case

Mr. maarten Ralling (alias) is a customer from Hong Kong. He picked up a Toyota sedan from Thrifty in Newark in mid December 2025 and planned to return it in early January 2026. After the trip, he found an extra charge on his card. The amount was 441 USD. He Read More

St Thomas US Virgin Islands Budget pickup failure leads to a full refund confirmed by QEEQ

March 10, 2026March 25, 2026Service Case

Mr. Stephen Weinberger (alias) is a US customer traveling in St Thomas in the US Virgin Islands. He planned to pick up a rental car from Budget on the afternoon of December 31 2025 and return it on January 3 2026. The booking was made in advance and the plan Read More

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