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New York Budget pickup had no car available and QEEQ secured a full refund after cancellation

March 10, 2026March 25, 2026Service Case

\tMr. William Siegel (alias) is an Indian customer who planned a family trip in New York. He was set to pick up a large SUV from Budget in New York on the evening of August 5 2025 and return it in New York one week later at night.\tHe arrived around Read More

New York Budget pickup had no car available and the no show fee was cancelled after QEEQ confirmed the facts

March 10, 2026March 25, 2026Service Case

Mr. Vikrant Saathoff (alias) is a customer from the United States. He planned a short trip in New York and booked a Budget rental through QEEQ. Pickup was scheduled for late December with return in the same city a few days later. He arrived to collect the car as planned Read More

Orlando downgrade at Avis leads to a confirmed refund, with QEEQ helping correct the price difference

March 10, 2026March 25, 2026Service Case

Mr. Richard Kok (alias) is an Irish customer who planned a family trip in the United States. He picked up a rental car in Orlando in the evening in late December, from Avis, and returned it in Orlando in the evening in mid January. He booked a large SUV, expecting Read More

San Jose del Cabo Mexico extra charge dispute with Mas by Mex, QEEQ confirms the USD 145 fee was refunded

March 10, 2026March 25, 2026Service Case

Ms. Kerri Rainville (alias) is a Canadian traveler. She picked up her rental car in San Jose del Cabo Mexico in the late afternoon on February 5 and the supplier was Mas by Mex. The trip plan was simple. Drive for a family holiday and return the car in the Read More

Merida Mexico extra fuel charge with Hertz refunded after QEEQ review

March 10, 2026March 25, 2026Service Case

Mr. Leon Morris (alias) is a customer from Great Britain. He traveled in Mexico and picked up a rental car in Merida. The pickup was around midday on January 10 and the rental was with Hertz. He planned a short drive and returned the car in Cancun the next day Read More

Dayton USA pickup time mismatch with Budget, QEEQ secures a full refund after a no show fee dispute

March 10, 2026March 25, 2026Service Case

Mr. Richard Iraninejad (alias) is an American customer. He planned a long rental in Dayton in the United States. The booking was for a Budget car, with pickup set for February 22, 2026, and return in Dayton in late March. Before pickup, he contacted the rental company to change the Read More

Vienna glass damage dispute with Europcar ends with the charge cancelled, supported by QEEQ

March 10, 2026March 25, 2026Service Case

Mr. James Pedersen (alias) is a customer from South Korea. He picked up a Europcar rental car in Vienna, Austria around the afternoon of December 21, 2025, and planned to return it in Vienna a few days later, around early afternoon on December 27. After the trip, he received an Read More

Lanzarote Spain deposit payment dispute with Budget, QEEQ confirms refund and EUR 40 compensation

March 10, 2026March 25, 2026Service Case

Mr. Serge OSIRI (alias) is a customer from Spain. He planned a trip on Lanzarote. He was set to pick up a Budget car in the morning on November 13, 2025 and return it on November 19. At the counter, the main problem came up during the deposit payment. The Read More

Manhattan pickup trouble with Dollar leads to a 1811 USD refund confirmed through QEEQ

March 10, 2026March 25, 2026Service Case

Mr. Marlon Pollak (alias) is a customer from the UK. He planned a winter trip in the United States and booked a Dollar rental in Manhattan. The pickup was scheduled around noon in late December, with a return planned in Newark in early January in the evening. He arrived on Read More

Merida to Cancun extra charge dispute with Europcar, QEEQ confirms refund for the return-day fee

March 10, 2026March 25, 2026Service Case

Ms. caryl HOU (alias), a Swedish traveler, picked up her Europcar rental in Merida, Mexico in early January and planned to return it in Cancun about twelve days later. The trip itself went as expected. The problem came from two card charges that appeared under Europcar. One matched what she Read More

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