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Malaga scratch claim with SOLO, QEEQ helps secure a 245 EUR payout

April 3, 2026Service Case

Ms. Gabrielle Katz (alias) is a customer from Finland. She rented a Peugeot 208 from SOLO in Malaga Spain. Pickup was in late January and the return was set for late February. After the trip she noticed a 245 EUR charge linked to a scratch on the car. She had Read More

Luton to London Europcar damage claim approved, QEEQ helps secure a EUR 647 payout

April 3, 2026Service Case

Mr. Marcelo L de Araujo (alias) is an Israeli customer. He planned a family trip in the UK and booked a Europcar rental through QEEQ. He picked up the car in Luton in mid December and returned it in London about a week later. The schedule looked simple and he Read More

Christchurch New Zealand tyre damage claim with GoldStar rentals approved, QEEQ helps reimburse 233 NZD

April 3, 2026Service Case

Mr. YASUO Wand (alias) is a Spanish customer traveling in New Zealand. He picked up an automatic SUV from GoldStar rentals in Christchurch in late March and planned to return it in Christchurch in early April. During the trip he drove through Te Anau. One day he found the rear Read More

San Jose, Costa Rica damage claim with Europcar, QEEQ helps file the case and protect the customer from unclear charges

April 3, 2026Service Case

Mr. Jerome Keating (alias) is a British customer. He picked up a rental car in San Jose, Costa Rica in mid March and planned to return it in the same city about nine days later. The booking was with Europcar. After the trip, he received a damage claim for 1017 Read More

Sydney damage payment documents with Everything Fleet, QEEQ helps secure AXA claim approval

April 3, 2026Service Case

Mr. Marlon Alvalle (alias) is a Singaporean traveler who rented a Toyota Kluger in Sydney, Australia. He picked up the car around midday on December 26, 2025 from Everything Fleet and returned it around midday on December 31 in the same city. After the trip, a damage charge became the Read More

Auckland windscreen damage claim with Discount Car Rentals is reimbursed, QEEQ confirms payout

April 2, 2026Service Case

Ms. sophia theodos (alias) is an Indian traveler who rented a car in Auckland New Zealand. She picked up the vehicle in the afternoon in early March and planned to return it in the early morning about a week later. The booking was with Discount Car Rentals and the trip Read More

Tokyo damage claim with CRQ CarRent gets approved after payout details are corrected with QEEQ support

April 2, 2026Service Case

Mr. Alister Hemstreet (alias), an Australian traveler, rented a Honda CR-V in Tokyo, Japan. He picked up the car in early January from CRQ CarRent and planned to return it in Tokyo later that month. After the trip, a damage claim was filed. The insurer asked for repair paperwork before Read More

Queenstown in New Zealand claim with A Rentals settled, QEEQ helps secure a EUR 744 payout

April 2, 2026Service Case

\tMr. SONG SHI (alias) is a French customer who planned a long self drive trip in New Zealand. He picked up the car in Queenstown around midday on March 3 and the rental was with A Rentals. The return was also set in Queenstown around midday on March 23, so Read More

Bariloche Argentina scratch claim with rentacar argentina refunded after QEEQ follow up

April 2, 2026Service Case

Ms. Ashley Capric (alias) is an Argentinian traveler who rented a compact car in Bariloche Argentina. The pickup was planned for the evening of March 12 and the return was set for March 20 around midday. The car was provided by rentacar argentina and the trip was meant to be Read More

Milan pickup failure with Sixt on Christmas night, QEEQ helps secure a 327 EUR refund for transport costs

April 1, 2026Service Case

Mr. Abel Bittner (alias), a Spanish customer, planned a family trip in Italy. He was due to pick up a Sixt rental in Milan on Christmas night and return it in Segrate a few days later. He arrived within the allowed pickup window, but the counter area was empty and Read More

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