Mr. Kang (alias) is a South Korean customer. He picked up an 8 seat van from Hertz in Zurich for a family trip. Pickup was in the early evening in mid May 2026 and the return was also in Zurich about a week later. After the trip, the group found a scratch on the body…

Mr. Teddy DONMEZ (alias) is a customer from Japan. He traveled in London and picked up his rental car through CARWIZ around late May. The plan was simple. Pick up in the morning, drive for two days, then return the car in London in the late afternoon. After the trip, he found two separate charges…

Mr. Oleg McGowan (alias) is an Argentinian customer. He picked up his rental car in Nice France in late March 2026 and returned it in early April. The booking was with Avis and the trip plan was clear from the start. After the rental ended, his insurance claim was approved and the insurer had already…

Mr. Joe McGrady (alias) is a Singaporean traveler who rented a Honda Fit in Osaka Japan. He picked up the car from BEST AUTO on May 13 and planned to return it in Osaka on May 21. After the trip, a damage cost came up. The rental company issued a receipt for 120000 JPY. The…

Mr. Allan Jain (alias) is an American traveler. He planned a family trip in Rome Italy. He picked up a Peugeot 5008 from NOLEGGIARE in the afternoon of May 23 2026 and returned it in Rome four days later. After the return he found a damage charge and needed to file an insurance claim for…

Mr. Sergei Hattingh (alias) is a Japanese customer who traveled in Hungary. He picked up his rental car in Budapest in the late afternoon of May 2 and returned it in Budapest one week later. The car was from Schiller and it was a compact automatic, suitable for city driving and short trips. During the…

Mr. Byron Lee (alias) is a Canadian traveler who rented a car in Milan Italy. He picked up the vehicle in the early evening on April 20 2026 and planned to return it in Milan on April 26 with Sixt. The trip went as planned, but a problem came up at the end of the…

Mr. Svenya Wehling (alias) is a British customer who traveled in Albania. She picked up a Skoda Kamiq in Tirana through RENTMOTORS on April 30 and planned to return it in Tirana three days later. After the rental ended, she started a claim because of a damage cost she needed to recover. What worried her…

Mr. Frank Henao (alias) is a Canadian traveler. He picked up an automatic Mitsubishi ASX from Apex in Auckland, New Zealand, in early February 2026, then returned it in Christchurch later that month. After the trip, he received a repair invoice from the rental side. The charge was linked to vehicle damage, but the paperwork…