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Honolulu USA forced upgrade fee dispute with Budget, QEEQ confirms USD 201 refund

March 10, 2026Service Case

Mr. Jason Baker (alias) is a customer from Japan. He traveled on Oahu Island in Honolulu in the United States. He planned to pick up his rental car in the late afternoon near the end of December and return it in the morning at the start of January. The booking Read More

Merida Mexico pickup had no car at Budget, QEEQ secured a full refund after the price gap dispute

March 10, 2026Service Case

Ms. Amber kehl (alias) is a customer from Mexico. She planned a family trip in Merida, Mexico and booked a Budget rental through QEEQ. Pickup was scheduled for the evening of December 25, 2025, with return in the early morning of January 1, 2026. She arrived at the counter expecting Read More

Enterprise pickup failure in Madrid leads to a refund, confirmed through QEEQ

March 10, 2026Service Case

\tMr. Brian Jiricek (alias) is a customer from South Korea. He planned to pick up a rental car in Madrid, Spain on February 12, 2026, and return it in Seville later the same day. The booking was with Enterprise, and the plan was simple. Get the car in the morning, Read More

Newark extra charge dispute with Thrifty ends in a $441 refund after QEEQ follow up

March 10, 2026Service Case

Mr. maarten Ralling (alias) is a customer from Hong Kong. He picked up a Toyota sedan from Thrifty in Newark in mid December 2025 and planned to return it in early January 2026. After the trip, he found an extra charge on his card. The amount was 441 USD. He Read More

St Thomas US Virgin Islands Budget pickup failure leads to a full refund confirmed by QEEQ

March 10, 2026Service Case

Mr. Stephen Weinberger (alias) is a US customer traveling in St Thomas in the US Virgin Islands. He planned to pick up a rental car from Budget on the afternoon of December 31 2025 and return it on January 3 2026. The booking was made in advance and the plan Read More

New York Budget pickup had no car available and QEEQ secured a full refund after cancellation

March 10, 2026Service Case

\tMr. William Siegel (alias) is an Indian customer who planned a family trip in New York. He was set to pick up a large SUV from Budget in New York on the evening of August 5 2025 and return it in New York one week later at night.\tHe arrived around Read More

New York Budget pickup had no car available and the no show fee was cancelled after QEEQ confirmed the facts

March 10, 2026Service Case

Mr. Vikrant Saathoff (alias) is a customer from the United States. He planned a short trip in New York and booked a Budget rental through QEEQ. Pickup was scheduled for late December with return in the same city a few days later. He arrived to collect the car as planned Read More

Orlando downgrade at Avis leads to a confirmed refund, with QEEQ helping correct the price difference

March 10, 2026Service Case

Mr. Richard Kok (alias) is an Irish customer who planned a family trip in the United States. He picked up a rental car in Orlando in the evening in late December, from Avis, and returned it in Orlando in the evening in mid January. He booked a large SUV, expecting Read More

San Jose del Cabo Mexico extra charge dispute with Mas by Mex, QEEQ confirms the USD 145 fee was refunded

March 10, 2026Service Case

Ms. Kerri Rainville (alias) is a Canadian traveler. She picked up her rental car in San Jose del Cabo Mexico in the late afternoon on February 5 and the supplier was Mas by Mex. The trip plan was simple. Drive for a family holiday and return the car in the Read More

Merida Mexico extra fuel charge with Hertz refunded after QEEQ review

March 10, 2026Service Case

Mr. Leon Morris (alias) is a customer from Great Britain. He traveled in Mexico and picked up a rental car in Merida. The pickup was around midday on January 10 and the rental was with Hertz. He planned a short drive and returned the car in Cancun the next day Read More

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