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Florence Italy mirror damage dispute with ACE resolved as QEEQ claim pays CAD 1554 back

April 14, 2026Service Case

Mr. John Flores (alias) is a Canadian traveler. He picked up a Fiat 500 from ACE in Florence Italy around mid March and planned to return it to the same city about a week later. After the return he found a damage charge linked to a mirror that had come Read More

Washington DC tire replacement and fuel fee dispute with Thrifty, QEEQ helps secure refunds and AXA payout

April 14, 2026Service Case

Ms. SABINE Triska (alias) is a Spanish traveler. She picked up a Thrifty rental car in Washington DC in late March and planned to return it two days later late at night. During the trip she ran into two problems. One was a tire issue. She paid for a new Read More

Nelspruit South Africa key loss and accident claim with Europcar approved, QEEQ confirms payout

April 14, 2026Service Case

Mr. Ryan Benny (alias) is a Portuguese traveler. He picked up a Europcar rental car in Nelspruit South Africa around mid February 2026 and planned to return it a few days later in the same city. During the trip he faced two problems that later turned into one insurance claim. Read More

San Jose Costa Rica damage claim with Europcar gets reimbursed after QEEQ helps confirm the repair charge

April 13, 2026Service Case

Mr. Ofer Adkins (alias) is a British customer. He traveled in San Jose Costa Rica and picked up his rental car from Europcar in mid March. The car was an automatic SUV. He returned it in San Jose about a week later near the end of the trip. After the Read More

Launceston Australia car damage claim with East Coast Car Rentals, QEEQ confirms the 80 AUD refund and closes the case

April 13, 2026Service Case

Mr. Adrian YE (alias) is a Hong Kong customer who travelled in Australia. He picked up his rental car in Launceston in late February from East Coast Car Rentals and returned it in the same city a week later in the early evening. After the trip, he noticed there was Read More

Auckland damage claim with Discount Car Rentals ends with USD 751 payout confirmed through QEEQ

April 13, 2026Service Case

Mr. Robert Chang (alias) is a Japanese customer who rented a Toyota Corolla in Auckland New Zealand. He picked up the car in the afternoon of March 3 2026 from Discount Car Rentals and planned to return it in Auckland four days later. After the trip he needed to file Read More

Seattle roadside assistance claim with Enterprise, QEEQ confirms JPY 15252 payout attempt and guides next steps after bank rejection

April 12, 2026Service Case

Mr. Artemio Trutza (alias) is a Japanese customer who traveled in the United States. He picked up his rental car in Seattle around the end of January and returned it in the same city about a week later. The car was from Enterprise and the trip plan was simple. Drive Read More

Istanbul extra charge dispute with ESSENCE, QEEQ confirms deposit refund and explains why the SAR fee cannot be claimed

April 9, 2026Service Case

Mr. Travis Limon penagos (alias) is a British customer. He picked up a Ford Fiesta from ESSENCE in Istanbul in the evening of Feb 10 and returned it in Istanbul on Feb 14. After the trip, he found several charges he did not understand. One was 230 SAR with no Read More

Temuco Chile windshield damage claim with Avis, QEEQ helps confirm a USD367 payout

April 9, 2026Service Case

Mr. Kyungcheol Bhuiyan (alias) is a customer from Chile. He picked up an Avis rental car in Temuco around midday in late January 2026 and planned to return it in the same city around midday in early February. During the trip, a stone hit the windshield and cracked the glass. Read More

Seville pickup with Europcar leads to a cross border fee dispute and QEEQ confirms the claim is approved with no out of pocket cost

April 6, 2026Service Case

Ms. Kathryn PARKER (alias) is an Argentine customer. She planned a drive in Spain. The booking was for a Europcar car in Seville. Pickup was scheduled for the morning of January 22 and return was set for the night of January 26 in Madrid. During trip planning she saw a Read More

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