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San Jose pickup with Alamo ends in a no show fee dispute and QEEQ secures a full refund

March 10, 2026March 25, 2026Service Case

Mr. Paul Montanaro (alias) is a customer from South Korea. He planned a long drive in the United States and booked a compact car with Alamo in San Jose. The pickup was set for mid December 2025 around noon. The return was also in San Jose in mid January 2026 Read More

Newcastle UK pickup dispute with GREEN MOTION, QEEQ refunds the booking and covers a 34 GBP taxi cost

March 10, 2026March 25, 2026Service Case

Ms. Alesia Jozwiak (alias) is an Australian traveler who planned to drive in the UK. She booked a GREEN MOTION rental in Newcastle, with pickup scheduled for the afternoon of February 8 and return a few days later in the same city. On the pickup day, she arrived later than Read More

Nanuet in the US Avis pickup failure leads to no show fee refund with QEEQ support

March 10, 2026March 25, 2026Service Case

Ms. Beth Potter (alias) is a customer from New Zealand. She planned a road trip in Nanuet in the United States. The booking was for an Avis rental. Pickup was scheduled for the afternoon of December 26 2025 and the return was set for early January in the same town. Read More

Orlando extra upgrade fee dispute with GREEN MOTION, QEEQ confirms a 106 USD refund

March 10, 2026March 25, 2026Service Case

Mr. Gino karapetrova (alias) is a customer from Mexico. He planned a family trip in the United States and booked a SUV in Orlando. The pickup was scheduled for the afternoon of December 8 and the return was set for December 17 around midday. The booking showed a 7 seat Read More

Puerto Vallarta Mexico pickup with Budget had no car available, QEEQ confirms and issues a full refund

March 10, 2026March 25, 2026Service Case

Mr. Andrew Peterson (alias) is a customer from Mexico. He planned a short trip in Puerto Vallarta. The booking was for a Budget car, with pickup set for the afternoon on December 26 and return on December 29 at the same location. When he arrived at the counter, the staff Read More

Los Angeles pickup delay with Avis leads to wrong vehicle issue and a USD 150 refund confirmed by QEEQ

March 10, 2026March 25, 2026Service Case

The customer, Mr. Christian Winters (alias), is from Japan. He traveled in the United States and planned a family drive in Los Angeles. He booked a minivan with Avis through QEEQ, with pickup on the night of December 25, 2025, and return in Los Angeles on January 1, 2026. The Read More

Bangkok Thailand damage claim with Thai Rent A Car refunded through QEEQ support

March 10, 2026March 25, 2026Service Case

Mr. Tiao Caro (alias) is an Israeli traveler. He planned a short drive in Bangkok Thailand. He picked up a Toyota Veloz from Thai Rent A Car in the early afternoon on January 14 2026 and returned it in Bangkok on January 17 in the evening. After the return he Read More

Tokyo car damage claim with Rental Car Tokyo, QEEQ confirms a USD 652 payout

March 10, 2026March 25, 2026Service Case

Mr. Atit Schaefer (alias) is a customer from Singapore. He planned a family trip in Japan and picked up a Nissan Serena in Tokyo on the morning of December 31, 2025, from Rental Car Tokyo. The booking was made on QEEQ, and the car was scheduled to be returned in Read More

Boston pickup issue with Budget leads to debit card refusal, QEEQ confirms no-show charge cancelled

March 10, 2026March 25, 2026Service Case

Mr. Allen WILSON (alias) is a US customer. He planned a short trip in Boston. He booked a Budget rental through QEEQ. Pickup was scheduled for early morning on February 20 and the return was set for early morning on February 24, both in Boston. He arrived at the counter Read More

Phoenix extra fee dispute with Budget at pickup leads to $233 refund after QEEQ follow up

March 10, 2026March 25, 2026Service Case

\tMr. Michael Lev (alias) is a US customer who planned a trip in Phoenix. The booking was to pick up a car around midday on December 20 2025 and return it around midday on December 25 with Budget. At the counter the store asked for extra charges that were not Read More

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