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London return trip charge clarified after a Budget rental in Luton, QEEQ helps approve the claim and confirm reimbursement

March 10, 2026March 25, 2026Service Case

Mr. Guillermo Colaco (alias) is an Israeli customer. He picked up a car in Luton in the United Kingdom on February 6 and rented with Budget. He planned to drive to London and return the car there on February 8 in the late evening. After the trip, he noticed a Read More

Phoenix tire damage claim with Budget approved, QEEQ helps a Norwegian customer recover 281 USD

March 10, 2026March 25, 2026Service Case

Mr. Paul Bajwa (alias) is a Norwegian traveler. He planned a road trip in the United States and picked up his rental car in Phoenix on January 3, 2026. The booking was with Budget and the car was a compact SUV. He returned it in Phoenix on January 8, around Read More

Taipei scratch claim with Chailease resolved on QEEQ, payout confirmed

March 10, 2026March 25, 2026Service Case

Ms. Chelsea Loper (alias) is a Singaporean traveler who rented a Hyundai Staria in Taipei, Taiwan, China. She picked up the car around mid day on January 9 and returned it on January 12 in the late afternoon, with Chailease as the rental company. After the trip, she received a Read More

Cairns return damage charge clarified with Avis in Australia, QEEQ helps secure a refund and AXA claim payout

March 10, 2026March 25, 2026Service Case

Mr. Matthew Feinstein (alias) is a Spanish customer who rented a car in Australia. He picked up the vehicle in Proserpine around mid September 2025 and planned to return it in Cairns about a week later in the morning. The rental was with Avis. After the trip, he noticed the Read More

Las Palmas de Gran Canaria damage claim with Hertz, QEEQ helps secure a successful payout

March 10, 2026March 25, 2026Service Case

Ms. Rosibel Bond (alias) is a Spanish customer who planned a long holiday drive in Las Palmas de Gran Canaria. She picked up a Hertz rental around midday in early December and arranged to return it in the same city around midday at the end of the month. The trip Read More

Milan car damage claim with Autounion, QEEQ helps recover a 693 EUR reimbursement

March 10, 2026March 25, 2026Service Case

Mr. JIAXIAN Kohler (alias) is a Spanish customer who rented a car in Milan, Italy. The pickup was in the late afternoon on December 26, 2025, with Autounion, and the return was planned for the late afternoon on January 4, 2026, also in Milan. After the trip, a car damage Read More

Bari Italy scratch claim with SURPRICE RENT A CAR, QEEQ confirms EUR1050 payout and clears the extra EUR100 charge

March 10, 2026March 25, 2026Service Case

Mr. Zachary Alves (alias) is a Polish customer. He picked up a rental car in Bari Italy in the early evening of late December 2025 from SURPRICE RENT A CAR and planned to return it in Bari around late morning on the first day of January 2026. After the trip, Read More

Madeira, Portugal car damage paperwork dispute with Guerin, QEEQ confirms insurance claim cannot proceed without payment receipt

March 10, 2026March 25, 2026Service Case

\tMr. Sandor Rasmai (alias) is an Irish customer. He rented a Renault Clio from Guerin in Madeira, Portugal. Pickup was in the afternoon of Dec 19, 2025, and return was scheduled for the morning of Dec 22.\tAfter the trip, a car damage charge came up. The customer said he could Read More

Madeira, Portugal insurance claim with Sixt confirmed for payout, QEEQ helps a US driver complete the refund

March 10, 2026March 25, 2026Service Case

Ms. Maria Antony Schubilske (alias) is a customer from the United States. She traveled in Madeira, Portugal and picked up a Sixt rental car in the early evening of December 2, 2025. The plan was to return it on December 6, also in Madeira. During the trip she needed to Read More

Prague, Czech Republic scratch claim with Europcar approved, QEEQ helps correct the bill and secure payout

March 10, 2026March 25, 2026Service Case

Mr. Daniel Vega (alias) is an Israeli traveler. He rented a Volkswagen Golf from Europcar in Prague. Pickup was on the evening of January 8, 2026, and the booking was set to end around midday on January 12 in Prague. After he returned the car and flew home, he received Read More

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