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Las Vegas extra charge dispute with Avis ends in a refund after QEEQ follow up

March 10, 2026March 25, 2026Service Case

Mr. Leimomi Shon (alias) is a customer from the UK. He planned a one way road trip in the United States. He picked up his rental in Las Vegas in the evening on December 7 2025 and the car was from Avis. The plan was to return it in Kansas Read More

Toronto pickup failure with Sixt leads to a no car available dispute, QEEQ confirms full refund

March 10, 2026March 25, 2026Service Case

Ms. Mikaela Jordan (alias) is a Canadian customer who planned a trip in Toronto. She booked a Sixt rental through QEEQ for a Toyota Corolla, with pickup set for the evening of January 6 and return in Toronto in late January. The booking was confirmed, so she expected to arrive Read More

Waikiki Beach double charge with Budget corrected as QEEQ arranges a rental refund

March 10, 2026March 25, 2026Service Case

Mr. David Springs (alias) is a customer from Korea. He traveled in the United States and planned a short drive around Waikiki Beach. He picked up a Jeep at a Budget counter in Waikiki Beach on the morning of December 26 and returned it the next morning at the same Read More

Honolulu Hertz extra charge dispute ends with a full refund on QEEQ

March 10, 2026March 25, 2026Service Case

Mr. James Fakharizadi (alias) is a customer from Japan. He rented a compact automatic car with Hertz in Honolulu on Oahu, the United States. He picked up the car in late November 2025 and planned to return it four days later in the same city. After the trip, he found Read More

Miami extra charge dispute with Avis ends in a $687 refund after QEEQ confirms duplicate toll billing

March 10, 2026March 25, 2026Service Case

Mr. Jacob Hariosutejo (alias) is an Argentine customer who rented a car in Miami in early November 2025. He picked up the vehicle from Avis and planned to keep it through the end of December, then return it in Miami. The trip itself went fine, so the surprise came after Read More

Aruba Oranjestad pickup failure with Avis, QEEQ confirms no-charge and returns the prepayment

March 10, 2026March 25, 2026Service Case

Mr. James Correda (alias) is an AR customer who planned a trip in Aruba. He was due to pick up a car in Oranjestad on December 17 with Avis and return it in the same city on December 28. The booking was made in advance and the prepayment was already Read More

Las Vegas pickup issue with Alamo leads to a full refund as QEEQ helps cancel the charge

March 10, 2026March 25, 2026Service Case

Mr. Avery Cook (alias) is a customer from Great Britain. He planned a road trip in the United States and booked a mid size sedan with Alamo through QEEQ. The plan was to pick up the car in Las Vegas in the early hours of late December 2025 and return Read More

Houston pickup confusion with Routes leads to no refund, QEEQ appeal rejected

March 10, 2026March 25, 2026Service Case

Mr. Tal Kupfer (alias) is a US traveler. He booked a one day rental in Houston with Routes through QEEQ. The plan was to pick up a Kia Soul on December 14 and return it the next day in the same city. At the counter, the customer said the staff Read More

Mexico City no car available at Budget pickup, QEEQ confirms unused booking and issues a full refund

March 10, 2026March 25, 2026Service Case

Mr. Charles Hass (alias) is a customer from Guatemala. He planned a short trip in Mexico City and booked an automatic Nissan March with Budget. The pickup was set for late December and the return was planned a few days later in the same city with an early morning drop Read More

San Francisco extra charge dispute with Avis ends in a 513 USD refund through QEEQ

March 10, 2026March 25, 2026Service Case

Mr. Christopher Ashmawy (alias) is a US customer traveling in the United States. In early February he picked up a compact car from Avis in San Francisco and planned to return it in the same city a few days later. The pickup and return were both on schedule. The booking Read More

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