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Cancun extra charge dispute with ACE ends with a confirmed refund, supported by QEEQ

March 10, 2026March 25, 2026Service Case

Mr. ALEXANDER Bowen (alias) is a French customer who traveled to Cancun, Mexico for a family trip. He planned to pick up his rental around midday on Dec 22, 2025, at an ACE location in Cancun, then return the car in the same city in the late afternoon on Jan Read More

Orlando pickup with GREEN MOTION had no car available, QEEQ confirmed no charge and issued a full refund

March 10, 2026March 25, 2026Service Case

Mr. Mahmoud Siswanto (alias) is a customer from Peru. He planned a family trip in the United States and booked a minivan in Orlando with GREEN MOTION. The pickup was set for the afternoon of January 10 and the return was planned for two weeks later in the same city. Read More

Rovaniemi pickup failure with Hertz led to an extra cost dispute, QEEQ approved an 85 EUR refund

March 10, 2026March 25, 2026Service Case

Mr. Frederik Bernard (alias) is a customer from Singapore. He planned a winter road trip in Northern Europe. He was supposed to pick up his car in Rovaniemi Finland around late morning in late December, and return it in Tromso Norway about a week later. The booking was made with Read More

Oslo Norway mudguard issue at Budget leads to a 4340 NOK damage charge and the bank chargeback is approved with QEEQ support

March 10, 2026March 25, 2026Service Case

Mr. Ahmad Marunowski (alias) is a Swiss customer. He planned a trip in Oslo Norway. Around late October he picked up his rental car at a Budget counter in Oslo and returned it in the same city in early November. What happened started right at pickup. The counter handed him Read More

Punta Cana no car at Avis pickup, QEEQ secures a full refund and cancels the no show charge

March 10, 2026March 25, 2026Service Case

Mr. Scott Tekle (alias) is a US customer who planned a holiday drive in the Dominican Republic. He booked an Avis rental through QEEQ and arranged to pick up the car in Punta Cana around late morning on December 28, then return it in Santo Domingo on January 1 in Read More

Manila pickup failure with Dollar leads to a no show fee dispute and QEEQ confirms a full refund

March 10, 2026March 25, 2026Service Case

\tMs. Laura Finken (alias) is an Israeli traveler. She planned a family trip in Manila Philippines and booked a small car with Dollar. Pickup was set for late December and the return was planned for early January in the same city. On the pickup day she arrived on time but Read More

Panama City pickup failure with Avis, QEEQ confirms full refund with no 100 USD charge

March 10, 2026March 25, 2026Service Case

Ms. Kaela Stergiou (alias) is a Brazilian customer. She planned a family trip in Panama City and booked a car from Avis through QEEQ. The pickup was scheduled for the afternoon of December 24, with return in the late morning of December 29, both in Panama City. When she arrived Read More

Orlando pickup phone issue with SURPRICE RENT A CAR leads to a refund approved through QEEQ

March 10, 2026March 25, 2026Service Case

Mr. serge magui Ray (alias) is an Australian traveler who planned a week in Orlando. He was set to pick up his rental car in the evening on December 7 2025 and return it in the evening on December 13. The booking was with SURPRICE RENT A CAR and the Read More

Fort Lauderdale extra fee dispute with U-SAVE, QEEQ confirms correction and customer is reimbursed

March 10, 2026March 25, 2026Service Case

Mr. Sai Prasad MILES (alias) is a Canadian traveler who rented a Toyota RAV4 in Fort Lauderdale, United States. He picked up the car around midday on December 12, 2025, from U-SAVE, and planned to return it in Fort Lauderdale three days later. After the trip, he checked his paperwork Read More

Fort Myers USA Budget pickup delay leads to a $156 refund confirmed with QEEQ

March 10, 2026March 25, 2026Service Case

Mr. BENJAMIN Saadia (alias) is a US customer who planned a short trip in Fort Myers in the United States. He booked a Budget rental for pickup around midday on January 16 and return around midday on January 19. He arrived at the counter expecting a normal pickup. The line Read More

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