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Miami pickup address issue with Zezgo Rent a Car leads to a no show dispute and QEEQ confirms full refund

March 10, 2026March 25, 2026Service Case

Mr. Kai Namba (alias) is a US customer who planned to rent a Toyota RAV4 from Zezgo Rent a Car in Miami. The pickup was scheduled for the morning of February 15 and the return was set for the afternoon of February 17. He arrived at the location shown on Read More

Mazatlán Mexico Budget pickup failure leads to a full refund, QEEQ follows through

March 10, 2026March 25, 2026Service Case

Mr. Broc Kerr (alias) is a customer from Mexico. He planned a family trip in Mazatlán. He booked a Budget rental car through QEEQ. The pickup was set for the afternoon of Dec 29 2025 in Mazatlán. The return was planned in the early morning of Jan 2 2026 also Read More

Cancun pickup failure with Payless at a Budget counter, QEEQ issues a USD 50 fast payout after the claim is rejected

March 10, 2026March 25, 2026Service Case

Mr. Miguel Castano (alias) is a British customer traveling in Cancun, Mexico. He planned to pick up a Payless rental car late at night on December 26, 2025, and return it in Cancun around midday on January 1, 2026. When he arrived, he found himself at a Budget counter because Read More

Hobart Australia no car available with SAFE DRIVE, QEEQ refunds the original booking and pays the price difference

March 10, 2026March 25, 2026Service Case

Mr. Robert Morin (alias) is an Australian traveler. He planned a family trip in Hobart Australia. His booking was made about half a year in advance, with SAFE DRIVE for an automatic compact car. Pickup was scheduled for mid January, and the return was set in the same city about Read More

Fort Myers, USA extra charge dispute with Avis ends in a 701 USD refund, supported by QEEQ

March 10, 2026March 25, 2026Service Case

Mr. Heath BESWICK (alias) is an American traveler who rented a car in Fort Myers, USA. He planned to pick up the car in early February and return it a few days later at the same Fort Myers location. The booking was with Avis, and the rental was prepaid in Read More

Abu Dhabi duplicate charge with Thrifty corrected as the 135 refund was sent to the right card, with QEEQ support

March 10, 2026March 25, 2026Service Case

Mr. David Alimanestianu (alias) is a Belgian traveler who rented a car in Abu Dhabi. He picked up the vehicle in the early morning on Nov 20 2025 from Thrifty and planned to return it in Abu Dhabi shortly after midnight the next day. After the trip, he checked his Read More

Frankfurt fuel fee dispute with Sixt, QEEQ helps get the refueling charge refunded

March 10, 2026March 25, 2026Service Case

Ms. Michelle young (alias) is a Japanese customer. She picked up her rental car in Frankfurt Germany in the evening of December 12 2025 with Sixt and planned to return it in Frankfurt on December 23. After the trip she noticed a refueling fee on the final bill. She said Read More

Santa Rosa USA extra charge confusion with ACE and Hertz cleared and rental cost refunded through QEEQ

March 10, 2026March 25, 2026Service Case

Mr. Nicholas Norwood (alias) is a US customer who planned a short trip in Santa Rosa in the United States. He arranged to pick up a Nissan Versa from ACE around midday in mid January and return it to the same city a few days later. At pickup he expected Read More

Los Angeles no show fee dispute with Thrifty ends with the charge cancelled through QEEQ

March 10, 2026March 25, 2026Service Case

Ms. Jaznay Zarka (alias) is an Indian customer traveling in the United States. She planned to pick up a rental car in Los Angeles in late December and return it in early January, booked with Thrifty. The trip schedule was clear, but she later faced a cost risk she did Read More

Tokyo pickup with Relax Rent A Car ends in a full refund after a no car available case, supported by QEEQ

March 10, 2026March 25, 2026Service Case

Mr. Oliver Wolferstan (alias) is a customer from Hong Kong. He planned a short self drive trip in Tokyo. He was meant to pick up his rental in the morning on December 29, 2025, from Relax Rent A Car, then return it in Tokyo on December 31 in the early Read More

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