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Auckland claim with EZU after a rental damage case, QEEQ confirms USD 474 payout approved

March 10, 2026Service Case

Mr. Albert Mori (alias) is a Japanese customer who traveled to New Zealand. He picked up his rental car in Auckland around late morning on Nov 7, 2025, from EZU, and planned to return it in Auckland in the afternoon on Nov 28. After the trip, he needed to file Read More

Nagoya collision claim with Times, QEEQ confirms JPY 130000 payout and refunds in SGD

March 10, 2026Service Case

Mr. Davin Volynets (alias) is a Singaporean traveler who rented a Times Honda Freed in Japan. He picked up the car in Nagoya in early December and planned to return it in Tokyo in late December. During the trip, he had a traffic accident and the rental car was scratched Read More

Honolulu extra cleaning fee with Avis was reimbursed after QEEQ supported the AXA claim

March 10, 2026Service Case

Mr. Stephen Serrano Zapata (alias), a Japanese customer, traveled to Oahu in the United States for the year end holidays. He picked up an Avis rental in Honolulu around late December and planned to return it in early January. The trip itself went as expected, and the car was returned Read More

Christchurch damage charge dispute with EZU ends with a refund confirmed through QEEQ

March 10, 2026Service Case

Ms. Marissa Warford (alias) is a New Zealand customer who planned a road trip across the South Island. She picked up an EZU rental car in Christchurch in early January and returned it in Queenstown about two weeks later. After the trip, she was told there was vehicle damage and Read More

Ontario to San Diego trip sees a Budget rental contract missing and a pending bill cleared after QEEQ and AXA claim approval

March 10, 2026Service Case

Ms. Christy Divinova (alias) is a US customer. She planned a short drive in California. She picked up a Budget rental in Ontario on Dec 22 2025 and returned it in San Diego two days later. After the return, she saw the bill status was still pending. She also noticed Read More

Fukuoka Japan damage claim with CRQ CarRent closed with SGD 1124 refund, supported by QEEQ

March 10, 2026Service Case

Mr. James Vrolijk (alias) is a Singaporean traveler. He planned a family trip in Japan and picked up a Toyota Voxy in Fukuoka in mid December. The rental was with CRQ CarRent. The booking was for six days and the return was also in Fukuoka. During the trip the car Read More

Iceland Keflavik extra insurance dispute with Icerental 4×4, QEEQ files a claim to cover the 124 EUR charge

March 10, 2026Service Case

Mr. Aladdin Marvan (alias) is a customer from Great Britain. He picked up his rental car at Keflavik in Iceland around late December and planned to return it at the same place a few days later in the evening. The car was from Icerental 4×4, and the trip was meant Read More

Bangkok windshield damage with Chic Car Rent led to a 7704 THB charge, QEEQ confirmed reimbursement paid out in JPY

March 10, 2026Service Case

Ms. Gwendolyn Johnson (alias) is a Japanese customer who traveled in Bangkok, Thailand. She picked up her rental car with Chic Car Rent around late December and planned to return it in Bangkok a few days later. The trip was normal at first, but during the rental she found a Read More

Hobart scratch claim with Europcar approved on QEEQ, payout confirmed in JPY

March 10, 2026Service Case

\tMr. Neel Dekel (alias) is a Japanese customer who traveled in Australia. He picked up a rental car in Hobart in mid November and returned it in Hobart about ten days later. The booking was with Europcar, and the trip plan itself was clear.\tAfter the rental, he reported a scrape Read More

Krakow Poland damage claim with Wheego refunded after QEEQ helped verify documents

March 10, 2026Service Case

Mr. Michael WHITE (alias) is a customer from Latvia. He picked up a Wheego rental car in Krakow Poland in early February and planned to return it in the same city a few days later. After the return, the store charged a deductible of 3100 PLN for a damage claim. Read More

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