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Salzburg, Austria car shortage at Sixt leads to a full refund and a 160 EUR price difference paid back with QEEQ support

March 10, 2026March 25, 2026Service Case

Mr. Robert Widder (alias) is a customer from South Korea. He planned a short trip in Salzburg, Austria, with a car pickup on December 5, 2025, in the morning, and a return on December 7, also in the morning. The booking was made with Sixt, and he expected to pick Read More

Barcelona extra fee dispute with GOLDCAR ends in a confirmed refund after QEEQ review

March 10, 2026March 25, 2026Service Case

Mr. Thomas Patel (alias) is a customer from France. He rented a car in Barcelona with GOLDCAR. Pickup was set for late afternoon on October 18 2025 and the return was planned for October 24 2025 around early afternoon. After the trip he checked his card and saw extra charges. Read More

Las Vegas car pickup downgrade with Avis leads to a 114 USD refund after QEEQ verifies the rate difference

March 10, 2026March 25, 2026Service Case

Mr. Douglas voniatis (alias) is a customer from Mexico. He planned a family trip in the United States and booked a car in Las Vegas. The pickup was scheduled for the afternoon of Dec 24 2025 with Avis and the return was set for the afternoon of Dec 31 in Read More

Buffalo late return fee dispute with Budget, QEEQ helps cancel a 161 USD charge

March 10, 2026March 25, 2026Service Case

Mr. Kenneth Chan (alias) is a US customer. He rented a Chrysler Pacifica from Budget in Buffalo. Pickup was on the evening of December 23, 2025, and the booking was set to end on the evening of December 25 in the same city. After the car was returned, he noticed Read More

Burlington USA Budget pickup had no car available, QEEQ confirmed no charge and issued a full refund

March 10, 2026March 25, 2026Service Case

Mr. Helmut Erskine (alias) is an American customer. He planned a family trip in Burlington in the United States. He was set to pick up a Budget SUV in the afternoon of February 12 2026 and return it in Burlington four days later. At the counter he was told there Read More

Tokyo pickup with Friend rent a car falls through, QEEQ confirms full refund including insurance cancellation

March 10, 2026March 25, 2026Service Case

Mr. Kirk Milliren (alias) is a Spanish customer who planned a family trip in Tokyo. The booking was for a Nissan Serena with Friend rent a car. Pickup was set for the afternoon of late December and the return was planned for early January in the same city. At pickup Read More

Brisbane pickup downgrade dispute with Europcar ends with a refund through QEEQ

March 10, 2026March 25, 2026Service Case

Mr. Monroe Killion (alias) is a customer from Japan. He traveled in Australia and planned to drive from Brisbane to Surfers Paradise. His booking was for a Europcar rental, with pickup in Brisbane around late morning on Dec 27, 2025, and return in Surfers Paradise around late morning on Dec Read More

Norwood USA rental double charge with Avis was refunded after QEEQ verified the bill

March 10, 2026March 25, 2026Service Case

Mr. ANTONIA Oliver (alias) is an American customer who planned a family trip in Norwood in the United States. Around late December, she picked up a Toyota sedan from Avis in Norwood and planned to return it in the same city about a week later, around midday. The pickup went Read More

Perth pickup with SAFE DRIVE left the customer without a car, QEEQ refunds the fare difference and taxi cost

March 10, 2026March 25, 2026Service Case

Ms. Daryna Wychico (alias) is a Japanese customer who planned a family trip in Australia. She was set to pick up a rental car in Perth on the evening of December 25 from SAFE DRIVE and return it in Perth on the evening of January 4. At the counter, the Read More

Toronto deposit charge with GREEN MOTION in Canada refunded after QEEQ follow-up

March 10, 2026March 25, 2026Service Case

Mr. Hindy Bajwa (alias) is a customer from Japan. She traveled in Canada and picked up a Nissan Versa in Toronto through GREEN MOTION. The pickup was in the late afternoon on October 22, 2025, and the car was returned around midday on October 25. After the trip, she noticed Read More

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