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Milan car damage claim with Autounion, QEEQ helps recover a 693 EUR reimbursement

March 10, 2026Service Case

Mr. JIAXIAN Kohler (alias) is a Spanish customer who rented a car in Milan, Italy. The pickup was in the late afternoon on December 26, 2025, with Autounion, and the return was planned for the late afternoon on January 4, 2026, also in Milan. After the trip, a car damage Read More

Bari Italy scratch claim with SURPRICE RENT A CAR, QEEQ confirms EUR1050 payout and clears the extra EUR100 charge

March 10, 2026Service Case

Mr. Zachary Alves (alias) is a Polish customer. He picked up a rental car in Bari Italy in the early evening of late December 2025 from SURPRICE RENT A CAR and planned to return it in Bari around late morning on the first day of January 2026. After the trip, Read More

Madeira, Portugal car damage paperwork dispute with Guerin, QEEQ confirms insurance claim cannot proceed without payment receipt

March 10, 2026Service Case

\tMr. Sandor Rasmai (alias) is an Irish customer. He rented a Renault Clio from Guerin in Madeira, Portugal. Pickup was in the afternoon of Dec 19, 2025, and return was scheduled for the morning of Dec 22.\tAfter the trip, a car damage charge came up. The customer said he could Read More

Madeira, Portugal insurance claim with Sixt confirmed for payout, QEEQ helps a US driver complete the refund

March 10, 2026Service Case

Ms. Maria Antony Schubilske (alias) is a customer from the United States. She traveled in Madeira, Portugal and picked up a Sixt rental car in the early evening of December 2, 2025. The plan was to return it on December 6, also in Madeira. During the trip she needed to Read More

Prague, Czech Republic scratch claim with Europcar approved, QEEQ helps correct the bill and secure payout

March 10, 2026Service Case

Mr. Daniel Vega (alias) is an Israeli traveler. He rented a Volkswagen Golf from Europcar in Prague. Pickup was on the evening of January 8, 2026, and the booking was set to end around midday on January 12 in Prague. After he returned the car and flew home, he received Read More

Frankfurt billing dispute with Hertz fixed after QEEQ helps correct the rental amount

March 10, 2026Service Case

Mr. Harold Tirumala Kanduri (alias) is a Japanese customer. He traveled in Germany and picked up a car in Frankfurt with Hertz in early February. The pickup was in the late afternoon and the return was planned in the same city two days later. At the counter he paid EUR Read More

Orlando extra charge confusion with Sixt, QEEQ confirms it was optional insurance and no damage fee applied

March 10, 2026Service Case

\tMr. Jonathan Beckley (alias) is a Brazilian customer who rented a car in the United States. He picked up the vehicle in Orlando around late December 2025, and planned to return it in Orlando in early January 2026. The rental was with Sixt, and the trip was meant to cover Read More

London rear end collision with Avis rental, QEEQ helps an Australian customer get the damage claim paid

March 10, 2026Service Case

Ms. Sarah Lopez (alias) is an Australian traveler who rented a car in London. She picked up the vehicle in the afternoon on November 18 2025 from Avis and planned to return it in London nine days later. During the trip a car behind hit her from the rear. The Read More

London car damage claim with Europcar settled, QEEQ helps the customer get reimbursed

March 10, 2026Service Case

Ms. Lucie Hogarth (alias) is an AE national who traveled in the United Kingdom. She picked up a car in London through Europcar in late September 2025 and returned it in London about a week later. After the trip, a damage charge came up and she wanted to claim it Read More

Perth, Australia car damage claim with Avis, QEEQ helps secure SGD 891 payout

March 10, 2026Service Case

Ms. Katrina Kortenkaemper (alias) is a customer from Singapore. She rented a car in Perth, Australia, picking it up on October 2, 2025, and returning it in Perth on October 12 with Avis. After the trip, she saw a large damage claim and a full excess deduction. The amount looked Read More

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