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San Juan, Puerto Rico pickup failure with Routes leads to a full prepaid refund, verified by QEEQ

March 10, 2026March 25, 2026Service Case

Ms. Anjali Nigam (alias) is a customer from the United States. She planned a trip in San Juan, Puerto Rico. Her booking was to pick up a car around midday on January 2 and return it around midday on January 8, with Routes as the rental company. After she arrived Read More

Newcastle to London extra fee dispute with National, QEEQ secures a 92 GBP refund

March 10, 2026March 25, 2026Service Case

Mr. Manuel epee (alias) is an Australian traveler who rented a car in the United Kingdom for a same day drive. He picked up the vehicle in Newcastle in the morning of late December and returned it in London that evening through National. The plan was clear and the booking Read More

Lübeck Germany no car at Budget pickup leads to no show fee dispute, QEEQ secures a full refund

March 10, 2026March 25, 2026Service Case

Mr. Felix Stridiron (alias) is a German customer who planned a local trip in Lübeck. He booked a Budget rental for pickup on the morning of January 14 and planned to return the car in Lübeck one week later in the afternoon. The booking looked simple. He expected to walk Read More

Berlin pickup mix up at Enterprise leads to a 69 EUR refund, supported by QEEQ

March 10, 2026March 25, 2026Service Case

\tMr. Apurva Zaveri (alias) is a customer from Germany. He planned a road trip starting in Berlin. He picked up the car in Berlin around late December and the booking was with Enterprise. He expected a normal fuel car because that was what he reserved. At the counter he was Read More

Mazatlan Mexico pickup failure with Budget leads to no show fee dispute and QEEQ secures a full refund

March 10, 2026March 25, 2026Service Case

Mr. Antony Lewis (alias) is a customer from Mexico. He planned a trip in Mazatlan Mexico and booked a Budget rental through QEEQ. The pickup was set for early morning on December 28 and the return was planned for early morning on January 2 at the same city location. He Read More

Sarasota USA Budget rental double charge corrected as QEEQ secures a prepaid refund

March 10, 2026March 25, 2026Service Case

Ms. Bruna Weinstein (alias) is a customer from the United States. She planned a short drive in Sarasota, USA. She booked a Budget car on QEEQ for pickup in the late evening of December 19, 2025, and return in the late evening of December 23 in the same city. After Read More

Atlanta pickup with Avis had no car available and QEEQ confirms full refund after unused rental

March 10, 2026March 25, 2026Service Case

Mr. John Shustarovich (alias) is a US customer who planned a family trip in Atlanta. He booked an Avis rental through a partner channel, with pickup in Atlanta on December 19 and return in the same city eight days later. He arrived expecting to drive away the same day, but Read More

Santo Domingo extra service fee dispute with America Car Rental, QEEQ secures a USD 90 refund

March 10, 2026March 25, 2026Service Case

Mr. Roisin Sosedkin (alias) is a customer from Colombia. She planned a holiday drive in Santo Domingo, Dominican Republic. She picked up her rental car from America Car Rental in late December and returned it in the same city about a week later, with an early morning drop off. At Read More

Miami Beach switch at Budget leads to a 60 USD fuel cost dispute, QEEQ issues compensation after the claim is denied

March 10, 2026March 25, 2026Service Case

Mr. bryan Burnett (alias) is a Brazilian customer who traveled in the United States. He planned to pick up a Tesla Model 3 Long Range from Budget in Miami Beach around late December and return it to the same area two days later. The booking clearly showed an electric car, Read More

Crewe UK pickup with Enterprise had no car available and QEEQ secured a full refund

March 10, 2026March 25, 2026Service Case

Mr. Daniel Lonergan (alias) is a customer from Great Britain. He planned a family trip in the UK and booked a 7 seat car in Crewe. The pickup was set for midday on December 24 with Enterprise and the return was planned in Crewe a few days later. When he Read More

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