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Waikiki Beach extra charges dispute with Budget ends in a $135 refund after QEEQ follow up

March 10, 2026Service Case

\tMs. Alice Steinmetz (alias) is a traveler from South Korea. She rented a car in the United States for a same day trip in Waikiki Beach. She picked up the car in the morning and planned to return it the same evening at the same location. The booking was with Read More

Auckland headlight safety issue with SNAP rental, QEEQ confirms unused day refund

March 10, 2026Service Case

Mr. Daniel Herrmann (alias) is a US customer who planned a short self drive trip in New Zealand. He picked up a SNAP rental car in Auckland around late December and the booking was set to run for several days with return in Auckland. During the trip he found a Read More

Brisbane pickup with Everything Fleet leads to a duplicate one way fee dispute and QEEQ confirms the refund

March 10, 2026Service Case

Ms. Victoria Mills (alias) is an Australian customer who planned a one way drive in Australia. She picked up a Nissan X Trail from Everything Fleet in Brisbane in early January 2026 and returned it in Ballina about a week later. After the trip, she checked her card statement and Read More

Punta Cana pickup missing at ACE leads to a $161 refund confirmed with QEEQ support

March 10, 2026Service Case

Mr. Jonathan Glasgow (alias) is a traveler from Honduras. He planned a short drive in the Dominican Republic. He was set to pick up an ACE rental car in Punta Cana in the late afternoon on January 26 and return it in Santo Domingo three days later, also in the Read More

San Jose pickup with Alamo ends in a no show fee dispute and QEEQ secures a full refund

March 10, 2026Service Case

Mr. Paul Montanaro (alias) is a customer from South Korea. He planned a long drive in the United States and booked a compact car with Alamo in San Jose. The pickup was set for mid December 2025 around noon. The return was also in San Jose in mid January 2026 Read More

Newcastle UK pickup dispute with GREEN MOTION, QEEQ refunds the booking and covers a 34 GBP taxi cost

March 10, 2026Service Case

Ms. Alesia Jozwiak (alias) is an Australian traveler who planned to drive in the UK. She booked a GREEN MOTION rental in Newcastle, with pickup scheduled for the afternoon of February 8 and return a few days later in the same city. On the pickup day, she arrived later than Read More

Nanuet in the US Avis pickup failure leads to no show fee refund with QEEQ support

March 10, 2026Service Case

Ms. Beth Potter (alias) is a customer from New Zealand. She planned a road trip in Nanuet in the United States. The booking was for an Avis rental. Pickup was scheduled for the afternoon of December 26 2025 and the return was set for early January in the same town. Read More

Orlando extra upgrade fee dispute with GREEN MOTION, QEEQ confirms a 106 USD refund

March 10, 2026Service Case

Mr. Gino karapetrova (alias) is a customer from Mexico. He planned a family trip in the United States and booked a SUV in Orlando. The pickup was scheduled for the afternoon of December 8 and the return was set for December 17 around midday. The booking showed a 7 seat Read More

Puerto Vallarta Mexico pickup with Budget had no car available, QEEQ confirms and issues a full refund

March 10, 2026Service Case

Mr. Andrew Peterson (alias) is a customer from Mexico. He planned a short trip in Puerto Vallarta. The booking was for a Budget car, with pickup set for the afternoon on December 26 and return on December 29 at the same location. When he arrived at the counter, the staff Read More

Los Angeles pickup delay with Avis leads to wrong vehicle issue and a USD 150 refund confirmed by QEEQ

March 10, 2026Service Case

The customer, Mr. Christian Winters (alias), is from Japan. He traveled in the United States and planned a family drive in Los Angeles. He booked a minivan with Avis through QEEQ, with pickup on the night of December 25, 2025, and return in Los Angeles on January 1, 2026. The Read More

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