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Manila pickup failure with Dollar leads to a no show fee dispute and QEEQ confirms a full refund

March 10, 2026Service Case

\tMs. Laura Finken (alias) is an Israeli traveler. She planned a family trip in Manila Philippines and booked a small car with Dollar. Pickup was set for late December and the return was planned for early January in the same city. On the pickup day she arrived on time but Read More

Panama City pickup failure with Avis, QEEQ confirms full refund with no 100 USD charge

March 10, 2026Service Case

Ms. Kaela Stergiou (alias) is a Brazilian customer. She planned a family trip in Panama City and booked a car from Avis through QEEQ. The pickup was scheduled for the afternoon of December 24, with return in the late morning of December 29, both in Panama City. When she arrived Read More

Orlando pickup phone issue with SURPRICE RENT A CAR leads to a refund approved through QEEQ

March 10, 2026Service Case

Mr. serge magui Ray (alias) is an Australian traveler who planned a week in Orlando. He was set to pick up his rental car in the evening on December 7 2025 and return it in the evening on December 13. The booking was with SURPRICE RENT A CAR and the Read More

Fort Lauderdale extra fee dispute with U-SAVE, QEEQ confirms correction and customer is reimbursed

March 10, 2026Service Case

Mr. Sai Prasad MILES (alias) is a Canadian traveler who rented a Toyota RAV4 in Fort Lauderdale, United States. He picked up the car around midday on December 12, 2025, from U-SAVE, and planned to return it in Fort Lauderdale three days later. After the trip, he checked his paperwork Read More

Fort Myers USA Budget pickup delay leads to a $156 refund confirmed with QEEQ

March 10, 2026Service Case

Mr. BENJAMIN Saadia (alias) is a US customer who planned a short trip in Fort Myers in the United States. He booked a Budget rental for pickup around midday on January 16 and return around midday on January 19. He arrived at the counter expecting a normal pickup. The line Read More

Las Vegas extra charge dispute with Avis ends in a refund after QEEQ follow up

March 10, 2026Service Case

Mr. Leimomi Shon (alias) is a customer from the UK. He planned a one way road trip in the United States. He picked up his rental in Las Vegas in the evening on December 7 2025 and the car was from Avis. The plan was to return it in Kansas Read More

Toronto pickup failure with Sixt leads to a no car available dispute, QEEQ confirms full refund

March 10, 2026Service Case

Ms. Mikaela Jordan (alias) is a Canadian customer who planned a trip in Toronto. She booked a Sixt rental through QEEQ for a Toyota Corolla, with pickup set for the evening of January 6 and return in Toronto in late January. The booking was confirmed, so she expected to arrive Read More

Waikiki Beach double charge with Budget corrected as QEEQ arranges a rental refund

March 10, 2026Service Case

Mr. David Springs (alias) is a customer from Korea. He traveled in the United States and planned a short drive around Waikiki Beach. He picked up a Jeep at a Budget counter in Waikiki Beach on the morning of December 26 and returned it the next morning at the same Read More

Honolulu Hertz extra charge dispute ends with a full refund on QEEQ

March 10, 2026Service Case

Mr. James Fakharizadi (alias) is a customer from Japan. He rented a compact automatic car with Hertz in Honolulu on Oahu, the United States. He picked up the car in late November 2025 and planned to return it four days later in the same city. After the trip, he found Read More

Miami extra charge dispute with Avis ends in a $687 refund after QEEQ confirms duplicate toll billing

March 10, 2026Service Case

Mr. Jacob Hariosutejo (alias) is an Argentine customer who rented a car in Miami in early November 2025. He picked up the vehicle from Avis and planned to keep it through the end of December, then return it in Miami. The trip itself went fine, so the surprise came after Read More

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