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QEEQ Blog - Car Rental Tips & Travel Guides Worldwide
  • Service Case

    Naples in Italy scratch damage with ACE resolved as a 230 EUR claim refund through QEEQ

    Bystoryeditors June 11, 2026

    Ms. Carly Gosselin (alias) is a customer from the United States. She rented a car in Naples Italy and planned a short road trip. She picked up the car around early June from ACE and returned it in Naples about a week later. After the trip she found a charge from the rental company for…

    Read More Naples in Italy scratch damage with ACE resolved as a 230 EUR claim refund through QEEQContinue

  • Service Case

    Florence scratch claim with NOLEGGIARE ends in a 240 EUR payout, supported by QEEQ

    Bystoryeditors June 11, 2026

    Ms. Keily Covington (alias) is a Chinese customer who rented a car in Florence Italy. She picked up the vehicle in late May and planned to return it in Florence a few days later. The rental was with NOLEGGIARE. After the trip, she reported a scratch on the car and wanted to file a damage…

    Read More Florence scratch claim with NOLEGGIARE ends in a 240 EUR payout, supported by QEEQContinue

  • Service Case

    Vancouver damage claim after a Trust Auto Group rental, QEEQ helps secure AXA payout approval

    Bystoryeditors June 10, 2026

    Mr. Gareth Lea (alias) is a Canadian traveler who rented a Nissan sedan in Vancouver. He picked it up in the morning on May 22 and returned it in the evening on May 25 with Trust Auto Group. The day after the return, he contacted QEEQ because the rental company had already started talking about…

    Read More Vancouver damage claim after a Trust Auto Group rental, QEEQ helps secure AXA payout approvalContinue

  • Service Case

    Sofia Bulgaria claim case with Exer, QEEQ helps confirm a payable bank route and the customer receives reimbursement

    Bystoryeditors June 10, 2026

    Mr. Jed Walsh (alias) is a customer from Poland. He picked up a Citroen C3 from Exer in Sofia Bulgaria in mid May and returned it in Sofia in late May. After the trip he filed a claim and sent the needed papers. The issue started with the addresses on the documents. His home address…

    Read More Sofia Bulgaria claim case with Exer, QEEQ helps confirm a payable bank route and the customer receives reimbursementContinue

  • Service Case

    Port Louis, Mauritius: Autounion damage charge clarified and 25,000 MUR deposit released with QEEQ support

    Bystoryeditors June 10, 2026

    \tMr. Michael Perez (alias) is an Indian traveler who rented a Hyundai Grand i10 from Autounion in the Port Louis area of Mauritius. He picked up the car in mid May and planned to return it about a week later in the evening at the same area. After the trip, he noticed a damage related…

    Read More Port Louis, Mauritius: Autounion damage charge clarified and 25,000 MUR deposit released with QEEQ supportContinue

  • Service Case

    Okinawa Naha bumper damage claim with Sakura Link, QEEQ confirms payout of SGD 2251

    Bystoryeditors June 10, 2026

    Mr. Daniel Gutierrez Martinez (alias) is a customer from Singapore. He planned a self drive trip in Naha Okinawa. He picked up a Lexus CT from Sakura Link around late May and returned it in early June. After the return, the local side said there was damage on the right rear bumper and asked for…

    Read More Okinawa Naha bumper damage claim with Sakura Link, QEEQ confirms payout of SGD 2251Continue

  • Service Case

    Copenhagen scratch claim with Europcar approved, QEEQ helps secure a USD 596 payout

    Bystoryeditors June 10, 2026

    Ms. Rebekah Breeland (alias) is a customer from the United States. She rented a car in Copenhagen Denmark and picked it up in the afternoon on April 1 through Europcar. The plan was to return it in Copenhagen around midday on April 16. During the trip the car got a scratch. Europcar provided a damage…

    Read More Copenhagen scratch claim with Europcar approved, QEEQ helps secure a USD 596 payoutContinue

  • Service Case

    Zurich scratch damage claim with Hertz resolved via QEEQ, main driver documents accepted and reimbursement confirmed

    Bystoryeditors June 9, 2026

    Mr. Kang (alias) is a South Korean customer. He picked up an 8 seat van from Hertz in Zurich for a family trip. Pickup was in the early evening in mid May 2026 and the return was also in Zurich about a week later. After the trip, the group found a scratch on the body…

    Read More Zurich scratch damage claim with Hertz resolved via QEEQ, main driver documents accepted and reimbursement confirmedContinue

  • Service Case

    London double charge after a CARWIZ rental, QEEQ helps secure an AXA claim approval

    Bystoryeditors June 7, 2026

    Mr. Teddy DONMEZ (alias) is a customer from Japan. He traveled in London and picked up his rental car through CARWIZ around late May. The plan was simple. Pick up in the morning, drive for two days, then return the car in London in the late afternoon. After the trip, he found two separate charges…

    Read More London double charge after a CARWIZ rental, QEEQ helps secure an AXA claim approvalContinue

  • Service Case

    Nice France wire transfer payout declined after an Avis rental, QEEQ helps reissue the USD 1088 claim payment

    Bystoryeditors June 5, 2026

    Mr. Oleg McGowan (alias) is an Argentinian customer. He picked up his rental car in Nice France in late March 2026 and returned it in early April. The booking was with Avis and the trip plan was clear from the start. After the rental ended, his insurance claim was approved and the insurer had already…

    Read More Nice France wire transfer payout declined after an Avis rental, QEEQ helps reissue the USD 1088 claim paymentContinue

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