Ms. Susan Khan (alias) is a customer from Japan. She rented a Mercedes Benz GLB from Budget in London. She picked up the car in late March and returned it in London a few days later at night. After the trip, she started an insurance claim for the damage cost. Read More
Mr. Edward Izaak (alias) is a traveler from Taiwan. He picked up his rental car in Trieste Italy in the early evening of April 24 and planned to return it in Trieste late on April 27. The car was from Avis and the trip was short but busy. After the Read More
Ms. Kimberly Bridges (alias) is a British customer who rented a Ford Focus in London. She picked up the car in late April through CARWIZ and returned it a week later in London. After the trip, she saw a damage charge of 450 GBP. She had already reported the incident, Read More
Ms. Jacqueline Aganin (alias) is a US customer. She picked up an automatic Hyundai Venue from Avis in Indianapolis on April 16 and planned to return it in the same city near the end of the trip. During the rental, she became worried about a damage issue. She said a Read More
\tMr. Krzysztof Matteo (alias) is a British customer who rented a car in Milan Italy. He picked it up in mid April from Budget and planned to return it in Milan two days later in the evening. After the trip he reported a scrape and the rental company charged him Read More
Ms. Einav Sim (alias), an Estonian traveler, picked up an Apex rental in Queenstown, New Zealand in mid December 2025 and planned to return it in Auckland in early January 2026. After the trip, Apex sent a damage bill. The total was 2920 NZD. It included a digital damage assessment Read More
Mr. Jake (alias) is an Australian traveler who rented a car in Auckland, New Zealand. He picked up the vehicle in mid March from Rental Cars 247 and planned to return it in Auckland about a week later. After the trip, he found a windscreen damage charge on his card. Read More
Mr. Brett Willoughby (alias) is a customer from Spain. He planned a short drive in Barcelona. He picked up a Toyota Aygo from Niza Cars in the late afternoon on May 1 and returned it in the late afternoon on May 3, also in Barcelona. The booking was confirmed before Read More
Mr. Miles Patty (alias) is a Japanese customer who rented a Toyota Corolla in Christchurch New Zealand. He picked up the car around early afternoon on March 2 and returned it around early afternoon the next day with Apex. After the trip, he received an email from a third party Read More
Mr. Paul Chow (alias) is an Israeli traveler who rented a car in Budapest Hungary. He picked up the vehicle in the morning on April 20 and planned to return it in the evening on April 23 with Schiller. The trip itself went as expected. The problem came after the Read More